The 4-star and below reviews

The messages I received kept telling me I had to have a code for the room door and this was not correct. V V. VrboOwner on Oct 18, 2026 Hey Keith! You are referring to the text message which we have corrected. All of the messages inside VRBO were correct.

The shower curtain had black mold on it. V V. VrboOwner on Jul 15, 2026 Hi Joanna, thank you for bringing this to our attention. We were surprised to see this mentioned in the review, as it was not reported to us at any point during your stay, and we had not received this concern from any previous guests. We contacted our cleaning team…

Overall, we did enjoy the cabin. The location is very good. About a 5 to 7 minute walk to the ski slopes near the top of the Souring Eagle Lift. We found this to be very convenient. Also, it is easy for someone to drop you off by car at the top of the Souring Eagle Lift as well. The cabin was well stocked with items such as dishwashing…

This guest didn't leave a comment.

This guest didn't leave a comment.

Second time at this property. We love staying at Soaring Eagle. The condo was perfect for our family ski weekend. We had one minor issue with cleaning but the host handled it professionally and super fast. Would recommend! Show less

The condo was conveniently located and beautifully renovated. Austin the host was very responsive and helpful. The only reason I’m not giving 5 stars is we had heating issues (which were solved) and while it’s true you Can walk to the slopes it’s up a huge hill. We ended up driving and parking at the top of the world. Show less

No title Great place. Need a can opener and a warning on one only two parking pass. V V. VrboOwner on Jan 26, 2025 Hello! 4 stars because I don’t have a can opener? In the very first message I let everyone know there’s only two parking passes. Maybe if you read the messages I sent you would’ve had a better experience :)

Fresh snow Fresh snow made for great skiing! Fun watching the deer come up to the condos to be feed. Appreciated the "extras" provided, laundry pods, dishwasher and dish soaps, spices, etc..Property manager was excellent at providing info. Show less

Green-Crider Retreat Great venue, close to Cass RR, WV Scenic Hwy awesome on our way to SE Charleston! Great time spent w family and our std poodles. Wife loved the spa! Show less V V. VrboOwner on Nov 12, 2024 Just curious on why the 4 stars out of 5 when everything was great? You would not rent to Royce green again

Beautiful condo with spectacular views! Greatly enjoyed our stay at Soaring Eagle! The condo was very spacious with nice decor. The beds were very comfortable. The unit was clean minus some dusting. We felt like we had the entire hotel to ourselves! I think we only saw a handful of people the entire time since summer is considered off…

Celebration of Life Family Gathering The property is very roomy but I was charged an extra $50 dollars for the ninth person when the property sleeps 10 in actual beds (bedrooms) ?? If you plan to use the Gas Grill take your own Grill Cleaning Supplies (Grill Scraper etc) I spent an hour cleaning it before using it! Over all we enjoyed…

Great location! We loved that the condo was so close to the slopes. Sarah is a great host, easy communication and quick responses!

great weekend nice property, bad time of year as everything was closed

WEST VIRGINIA TRAINS We booked at Snowshoe to be close to Cass Scenic Trains. Our condo was well stocked, clean, beautiful view and comfortable for 4 adults. The only downside was during the day temperature in condo would rise to 79 even though we set at 72. We were able to adjust to lower temperature at night until our last evening. The…

Water damage / mold… Booked a stay w/ my four younger kids and wife. The property was a lot more beat up than pictures would lead you to believe. Additionally, I found substantial water damage and mold by the windows of the master bedroom. So bad that we packed up and left the first night. I alerted Austin and he said that he’d have…

Unprofessionally equipped and overpriced Master bedroom duvet cover was very dirty and quite obviously not switched out between renters. This host allows dogs, for which we were grateful, and this bed definitely had a dog sleeping in it and was not washed. The master bed had a mattress topper that had slid so far off the bed it was…

Summer Family Trip Overall we had a very positive experience. Unfortunately the bed in the front room had a broken support and someone had used a hard plastic Folgers coffee can to support the right side of the bed near the headboard. This did not support the bed properly and my son said it felt like the bed was falling when he would…

On top of the Mountain We enjoyed our stay. Place was very clean and loved the front porch. We had a few issues during our stay. The WI-FI was out for 3 days during our stay although we realize this is beyond the property managers control. We also had the water filter in the refrigerator leak and it completely flooded the refrigerator so…

Great stay We stayed off season so the area was deserted but the place was clean and comfy. V V. VrboOwner on Jul 1, 2022 Glad to hear you loved the place! I'm surprised about you saying its deserted because all restaurants should be open and there are plenty of lake activities and mountain biking open as well. Just not as busy in the…

Nice condo, convenient location The condo is very nice, well maintained, and comfortable. On site, there is a bar/restaurant (however, very pricey we thought), a small convenience store, game room area, small gift shop, etc., which is very convenient. The check in process is easy; the owner (Sarah) did a great job at providing all the…

Great spot The condo was very clean and the kitchen was well stocked. Easy in and out. This was our first time to snowshoe. We enjoyed the skiing on the other side of the mountain more, but the bus ride over wasn’t bad. For a family of 5 this place worked great! The t kitchen table/bar fit all of us for meals and the sleeper sofa was…