Overall, we did enjoy the cabin. The location is very good. About a 5 to 7 minute walk to the ski slopes near the top of the Souring Eagle Lift. We found this to be very convenient. Also, it is easy for someone to drop you off by car at the top of the Souring Eagle Lift as well. The cabin was well stocked with items such as dishwashing…
Michael GoldmanMarch 2026Timbers 3 Austin was a gracious host who provided a lovely updated home close to all the amenities that Snowshoe has to offer!
Karrah AmesFebruary 2026Timbers 3 The condo was conveniently located and beautifully renovated. Austin the host was very responsive and helpful. The only reason I’m not giving 5 stars is we had heating issues (which were solved) and while it’s true you Can walk to the slopes it’s up a huge hill. We ended up driving and parking at the top of the world.
Summer GentryDecember 2025202D Summit Green-Crider Retreat Great venue, close to Cass RR, WV Scenic Hwy awesome on our way to SE Charleston! Great time spent w family and our std poodles. Wife loved the spa!
Royce greenNovember 2024Timbers 3 Beautiful condo with spectacular views! Greatly enjoyed our stay at Soaring Eagle! The condo was very spacious with nice decor. The beds were very comfortable. The unit was clean minus some dusting. We felt like we had the entire hotel to ourselves! I think we only saw a handful of people the entire time since summer is considered off…
Erika TAugust 2024305 Soaring Eagle Great location! We loved that the condo was so close to the slopes. Sarah is a great host, easy communication and quick responses!
Nicole WrightMarch 2024103C Summit Unfortunately we were very disappointed by the unusable private hot tub for the high price of the rental. While the home is pretty and roomy, the main reason we stayed this far away from the main village was for the private hut tub promised in the actual listing name: Cozy Cabin Retreat w/ Private Hot Tub. Being this is a main attraction…
Austin replied: Hey, Susan. Thank you for your review. To respond for others who may see this:
- My hot tub is cleaned after each guests. However, I was notified on night 3 of 4 on the hot tubs condition. With proper notice on day 1 of the issue, I would have had the hot tub available by day 2.
- Not only that, I was never sent photos of anything.
- In response to this, I had my hot tub cleaner at the property first thing that next morning where he did drain and clean the hot tub. I did not hear from you until later afternoon on it being still cold.
- Because I felt bad that you couldn’t enjoy my hot tub immediately, I offered the hot tubs available at my other property at Soaring Eagle where they have 3 amazing hot tubs. You insisted on not wanting to walk there so I offered where you could park in the heating parking garage at Soaring Eagle and you refused.
- Soaring Eagle is in a 2 minute walking distance or a 20 second drive from my Timbers home.
- You then were so mad, you demanded a hefty refund for the hot tub not being ready.
- I explained how if you told me on day 1, then we would have had no problems.
- Your lack of communication and unwillingness to travel 20 seconds to my other hot tub is what left to your 3-star.
- Lastly, I want to note that the price you paid was during peak season on a weekend.
- I communicated promptly and addressed all issues and concerns immediately. I am hoping those who read this review also read my 50+ five stars I have right now. Thank you.
Susan CokasFebruary 2024Timbers 3 Location was great. The toilet ran water all night long. The bifold door in the master fell over because it was not attached properly.I could see paint cans and the water heater while using the shower and toilet. The dishwasher was full of clean dishes, and I was unable to load the few dishes that we did use into the dishwasher. For the…
GuestJanuary 2024107D Summit It is a well furnished house with a great view. We had a few issues (see below). Lots of beds if you have kids. To get to the Village you can either drive or take a staircase (about 60 steps).
Areas of improvement/issue.
- Black mold in the guest bathroom bathtub.
- Door code is not changed between stays, previous/upcoming guests…
Austin replied: First and foremost, there is zero black mold at my home, nor was there any note of it while you were there. I have guests stay at my home every day and you're the first person to mention this.
Second, the door code is given to all guest 2 days prior to checking in. There's no possible way of changing codes for people who need to manually input a code. There was an honest accident of the next guest who came early and apologized on that.
You stayed for one discounted night. Asked to check-in early, asked to check-out late, and then wanted the night for free.
To say the least, your comment is an anomaly on how everyone else views my home. I have this condo booked every day and you are the only one who has mentioned any of this for the years it's been here.
Darshan SundaramJanuary 2024202D Summit Sarah’s accommodations are just as described. Location is top notch- a 5 min walk to the village. The shuttle service was also very convenient. There was a delay in communication with the host/cleaning crew regarding check- in, and because of this, we were unable to check in when we arrived. Overall, had a positive experience at Sarah’s…
Ashley PolkDecember 2023103C Summit great weekend nice property, bad time of year as everything was closed
Gary TimmonsNovember 2023103C Summit Nice 3 bedroom condo - has clearly been remodeled relatively recently, although it seems there are quite a few finishing touches that were overlooked. The unit is relatively well stocked with a very nice living area, large TV and gas fireplace that all together makes for a great evening ambiance.
Location is pretty good, close to…
Brett MoranJanuary 2023103C Summit Austin was a great host! He was proactive in communicating all necessary information to have a successful stay. Some things I would note is the space is pretty tight for 8 young adults. One suggestion I would make to the host is to provide adequate cleaning equipment to maintain a clean & tidy space (if sweeping/cleaning remains a…
Christian HugheyJanuary 2023202D Summit Amazing location, literally steps from the slopes. The hot tube was a life saver and great on the chilly nights. My family adored the location and for my first time skiing with my niece we appreciated being so close to everything. Austin was quick to respond regarding questions and concerns. The beds are comfy overall, master bed in…
Hadley StambaughDecember 2022Timbers 3 Plenty of blankets, towels etc. comfy beds cozy fire place, and good location; close to village and centrally located to both bike park lifts. Good communication and quick should you have a question or need anything.
Jason WattOctober 2022107D Summit Great location. Good communication.
Scott DrakeOctober 2022202D Summit Beautiful unit with a great view (balcony is very high up!). Everything is well designed and well stocked. Location is a bit outside of the main village, but shuttles make it easy to get around. Secure indoor parking is a plus!
Phoebe RandolphAugust 2022305 Soaring Eagle NOT Luxurious and FAR from it.
I paid over $1,500 per night for 3 nights to stay at this semi-remodeled 30+ year old condo for a total of $4,580.63. This is a basement level condo with windows that access the walkway to other units with a minimal view outside. The small deck had a large table with 4 chairs that you could barely access…
Austin replied: John, I am sorry to hear that we were not able to please you. You never reached out to me during your stay, so I assumed everything was okay. I was never aware of anything not working as other guests would have told me before you. Nonetheless, you seem like the type of person who could never be pleased. Emailing me and asking for a 50% discount to give a 5-star review or else you will give a 1-star review is just wrong. 107D Summit is updated and far better than majority of Snowshoe. The photos truly resemble my home. You are just the type of person who can't enjoy anything and taking your external frustrations out on me and my condo. We have over 100+ 5-star reviews between Airbnb and other platforms on this condo alone. So I am sorry you could not enjoy my home as everyone else does. They do say in this world that no matter what you do, you can't please everybody.
John CorlissAugust 2022107D Summit We enjoyed our stay in Austin’s 202D Summit air bnb. He was very quick to reply with text communication and the space was roomy enough for four adults and two kids under three. Very close walk to the village. Nice appliances and fans for all the rooms which was a nice touch. We got this at a discounted price of $99/night so it was hard to beat that value.
James CareyJune 2022202D Summit