The 4-star and below reviews

Summer Family Trip Overall we had a very positive experience. Unfortunately the bed in the front room had a broken support and someone had used a hard plastic Folgers coffee can to support the right side of the bed near the headboard. This did not support the bed properly and my son said it felt like the bed was falling when he would…

On top of the Mountain We enjoyed our stay. Place was very clean and loved the front porch. We had a few issues during our stay. The WI-FI was out for 3 days during our stay although we realize this is beyond the property managers control. We also had the water filter in the refrigerator leak and it completely flooded the refrigerator so…

Our stay at Dunmore was okay.

Austin replied: I am very shocked at this review. Upon your arrival at 9:30pm you informed me of a bathroom cleanliness issue. I rarely get complaints of cleanliness so I took this very seriously. I sincerely apologized and immediately had my cleaning staff come the next morning and clean (including a list of things you wrote on a note that were unsatisfactory). When you came back you told me the cleaners did a great job and you were happy with everything. I did not get any other complaints though out the entire stay. You also received a partial refund of the cleaning fee for the inconvenience. I try very hard to prevent issues from arising however In the rare chance they do, all I can do is get it solved as quickly as possible.

We enjoyed our stay in Austin’s 202D Summit air bnb. He was very quick to reply with text communication and the space was roomy enough for four adults and two kids under three. Very close walk to the village. Nice appliances and fans for all the rooms which was a nice touch. We got this at a discounted price of $99/night so it was hard to beat that value.