Reviews that mention Hospitality

Cass Scenic Railroad Trip We loved everything about our stay. Property is awesome and was clean. Directions for everything were clear. Austin is super responsive and easy to get ahold of. Would definitely book again if we were going to be back in the area. Show less

Austin was a great host! My family and I really enjoyed staying in his house. Not only was the house very clean and neat but it was one of the best maintained homes that we have stayed in. Austin stated that if the cleaners were finished early that he would allow us to check in early which was nice due to us arriving early. I really…

Austin’s house was so great for our final ski trip of the year with our kids. He provided tons of great information about the area ahead of time and was super easy to reach when we had questions. We would love to stay at Timbers 3 again. Thank you Austin!

Had a great time at snowshoe mountain. The condo was very cozy and comfortable. The host was very responsive.

Felt like home! First and foremost the bed was comfortable. Nice comfy condo! My family and I had everything we needed. Sarah was very informative on all instructions. Show less

My family had a wonderful time at Sarah’s place. The kiddos loved the pool and my wife and I loved reading by the fireplace. Thank you!

Great location! We loved that the condo was so close to the slopes. Sarah is a great host, easy communication and quick responses!

This place is great. Austin is a solid host. Very communicative. Everything was as described.

We loved our visit! Great host and wonderful place to stay! The home had everything we needed! The view is spectacular and you can even walk across the street for a sunset each night. The building is wonderful with parking, lockers for our gear, and easy access to the slopes. We enjoyed home cooked meals, the hot tub, and the spacious…

Sarah's place is conveniently located to the village. The living room furniture is spacious and comfortable. The beds feel so wonderful after a day out on the slopes!

Love Snowshoe! This is a perfect location! The village is RIGHT there! The shuttle is so handy for those with mobility issues. This is an older building, but Sarah’s place is very charming and cozy. It has all the amenities you may need. We enjoyed the daily visits from the deer. We had only one real issue and Sarah made things right.…

Austin replied: Thank you Shelly!

Bday trip Went for my birthday with some friends. First time ever visiting snowshoe. The place was accurately described. Prime location to essentially everything you’d need in the village. Place was clean and very welcoming. Would recommend this place! Show less

Our family had a great time. Austin was incredibly responsive. The house was very clean and perfect for a weekend get away in Snowshoe.

This was by far the nicest ski rental we have experienced at Snowshoe or elsewhere. Austin (also my son’s name!) was welcoming and proactive in his communication regarding the rental information and instructions. The space was gorgeously renovated, well-appointed, comfortable, and clean. The location was easily accessible for parking,…

This condo was amazing. It was professionally decorated and well stocked with everything we needed. Austin was professional and responsive. Highly recommend and would rent again!

We made a last minute booking. Literally booked while on the way Austin made it easy and his place was super nice

Perfect Ski House Plenty of space for two families with teen age kids. The house was very clean and comfortable. Kitchen was well-stocked as we brought food and prepared all meals in the house. Austin is a very responsive host and immediately assisted when we inadvertently disconnected the WiFi (our mistake). Location is perfect, you…

We had a fabulous weekend ski getaway at this cabin as a group of teen friends and moms. The house is spacious, beautiful, very clean, in great condition, and it's great that all linens were provided. The kitchen had enough basic equipment to make all our meals there. The hot tub was fantastic on a cold winter evening! The teens liked…

We had a wonderful time staying at Austin’s cabin. I stayed there with my family, including a five and seven-year-old. The cabin was well stocked with everything we needed. We all enjoyed the hot tub and loved that it was walking distance to the slopes. My kids especially enjoyed the boardgames.

We had a great first ski trip to Snowshoe, and the Summit condo was perfect. We loved the decor, enjoyed hot chocolate by the fire after a day of skiing, and had space for our party of six without ever feeling cramped. Austin was super helpful and responsive, and we’ll definitely stay at one of his properties again.

It was a perfect place to stay! I brought my dad for his 63rd birthday (he still loves to ski) The condo was clean and just as described. Perfect location! Sarah was also extremely available and helpful! In less words we loved it thank you!

We had a wonderful stay at this place. Highly recommend and will definitely stay again!

Unfortunately we were very disappointed by the unusable private hot tub for the high price of the rental. While the home is pretty and roomy, the main reason we stayed this far away from the main village was for the private hut tub promised in the actual listing name: Cozy Cabin Retreat w/ Private Hot Tub. Being this is a main attraction…

Austin replied: Hey, Susan. Thank you for your review. To respond for others who may see this: - My hot tub is cleaned after each guests. However, I was notified on night 3 of 4 on the hot tubs condition. With proper notice on day 1 of the issue, I would have had the hot tub available by day 2. - Not only that, I was never sent photos of anything. - In response to this, I had my hot tub cleaner at the property first thing that next morning where he did drain and clean the hot tub. I did not hear from you until later afternoon on it being still cold. - Because I felt bad that you couldn’t enjoy my hot tub immediately, I offered the hot tubs available at my other property at Soaring Eagle where they have 3 amazing hot tubs. You insisted on not wanting to walk there so I offered where you could park in the heating parking garage at Soaring Eagle and you refused. - Soaring Eagle is in a 2 minute walking distance or a 20 second drive from my Timbers home. - You then were so mad, you demanded a hefty refund for the hot tub not being ready. - I explained how if you told me on day 1, then we would have had no problems. - Your lack of communication and unwillingness to travel 20 seconds to my other hot tub is what left to your 3-star. - Lastly, I want to note that the price you paid was during peak season on a weekend. - I communicated promptly and addressed all issues and concerns immediately. I am hoping those who read this review also read my 50+ five stars I have right now. Thank you.

This is a beautiful cabin in a great location. Very cozy and comfortable. Austin was great and attentive to our needs.