We had a great first ski trip to Snowshoe, and the Summit condo was perfect. We loved the decor, enjoyed hot chocolate by the fire after a day of skiing, and had space for our party of six without ever feeling cramped. Austin was super helpful and responsive, and we’ll definitely stay at one of his properties again.
Katie C.February 2024107D Summit Close to lifts.
Great layout and value.
GuestFebruary 2024107D Summit Unfortunately we were very disappointed by the unusable private hot tub for the high price of the rental. While the home is pretty and roomy, the main reason we stayed this far away from the main village was for the private hut tub promised in the actual listing name: Cozy Cabin Retreat w/ Private Hot Tub. Being this is a main attraction…
Austin replied: Hey, Susan. Thank you for your review. To respond for others who may see this:
- My hot tub is cleaned after each guests. However, I was notified on night 3 of 4 on the hot tubs condition. With proper notice on day 1 of the issue, I would have had the hot tub available by day 2.
- Not only that, I was never sent photos of anything.
- In response to this, I had my hot tub cleaner at the property first thing that next morning where he did drain and clean the hot tub. I did not hear from you until later afternoon on it being still cold.
- Because I felt bad that you couldn’t enjoy my hot tub immediately, I offered the hot tubs available at my other property at Soaring Eagle where they have 3 amazing hot tubs. You insisted on not wanting to walk there so I offered where you could park in the heating parking garage at Soaring Eagle and you refused.
- Soaring Eagle is in a 2 minute walking distance or a 20 second drive from my Timbers home.
- You then were so mad, you demanded a hefty refund for the hot tub not being ready.
- I explained how if you told me on day 1, then we would have had no problems.
- Your lack of communication and unwillingness to travel 20 seconds to my other hot tub is what left to your 3-star.
- Lastly, I want to note that the price you paid was during peak season on a weekend.
- I communicated promptly and addressed all issues and concerns immediately. I am hoping those who read this review also read my 50+ five stars I have right now. Thank you.
Susan C.February 2024Timbers 3 great location. just a short walk to the village and lifts. fully equipped, large kitchen. very cozy living room.
Tyler P.January 2024107D Summit Really lovely condo at Silver Creek, and a fantastic place to ski as it was much more quiet on the slopes (which were nice & wide for us beginners!) and hardly any lift lines. The condo was cute, clean, and spacious, & enjoyed the fire as it was a very chilly weekend!
Angela K.January 20241208 Silver Creek We had a great ski weekend at this air bnb! Beautiful TV/hangout space after the day of skiing, and walking-distance to the mountain village. Would definitely recommend!
Elizabeth M.January 2024202D Summit We really enjoyed our stay at Austin's place. The cabin was cozy and spacious, and the location was perfect for easy slope access. We're looking forward to our next Snowshoe adventure!
Nick Van D.January 2024Timbers 3 Sarah was very communicative and easy to work with. Her place was clean with a modern design that makes sense for the space and the guests needs. We would definitely recommend this property and stay again in the future.
Jennifer Z.January 20241208 Silver Creek We came for a quick trip during the week with our kids and it was perfect! Plenty of space & bedding for 6+ that we didn’t feel on top of each other. The unit was super clean & looked just as described. Austin was great to communicate check-in & out info along with super responsive to any questions. I would highly recommend!
Holly D.January 2024Timbers 3 Winter break trip We overall had an amazing couple of days at snowshoe! The condo was perfect for our party of 6, with plenty of room, and fully equipped kitchen. The location, and heated garage, can't be beat! Sunrise on one of the mornings from balcony was glorious! Show less
Sherri S.January 2024305 Soaring Eagle Our stay at Cozy Cabin Retreat at Snowshoe exceeded our expectations. It is a rustic log cabin with an updated decor similar to places we have stayed while skiing out west. There is a very short walk to the slopes allowing for a ski on ski off experience. After skiing, we enjoyed coming back to the cozy cabin with the fireplace and the…
Austin replied: Thank you for being such an amazing guest! Hope to host you guys again soon!
Julie Nielsen L.January 2024Timbers 3 It is a well furnished house with a great view. We had a few issues (see below). Lots of beds if you have kids. To get to the Village you can either drive or take a staircase (about 60 steps).
Areas of improvement/issue.
- Black mold in the guest bathroom bathtub.
- Door code is not changed between stays, previous/upcoming guests…
Austin replied: First and foremost, there is zero black mold at my home, nor was there any note of it while you were there. I have guests stay at my home every day and you're the first person to mention this.
Second, the door code is given to all guest 2 days prior to checking in. There's no possible way of changing codes for people who need to manually input a code. There was an honest accident of the next guest who came early and apologized on that.
You stayed for one discounted night. Asked to check-in early, asked to check-out late, and then wanted the night for free.
To say the least, your comment is an anomaly on how everyone else views my home. I have this condo booked every day and you are the only one who has mentioned any of this for the years it's been here.
Darshan S.January 2024202D Summit Great Snowshoe rental! The master bedroom is a good size but the other two are extremely small but I would say for the small amount of space it works! You can walk to slopes and restaurants! Sarah was very responsive and the condo was exactly as pictured!
Jessica O.January 2024103C Summit The Mountain View condo was perfect for 2 families of 4! Kids bunk room + 2 queen rooms worked so well. Plenty of storage for all the ski gear at front door. The snowboarders walked up stairs to slope and the skiers (because boots!) took the quick shuttle. We ate at Cheats pizza the first night but loved cooking at condo the rest of…
Ashley K.December 2023107D Summit The whole family was able to enjoy Christmas skiing. So nice having our own space within walking distance of sales and the slopes!
Paige C.December 2023Timbers 3 Great house. We stayed here once last year too and will definitely be back again in the future. It has 2 dedicated parking spots at Top of the World which is great since that is now paid parking otherwise. Plenty of room, comfortable, and clean. It has a nice hot tub which feels very private and secluded. Lovely home.
Dave E.December 2023Timbers 3 The living space was very comfortable. Double bunkbed room got hot with 4 people in it. Yes, they used the little fan and turned the heat down.
GuestDecember 2023107D Summit Wonderful cabin in a great location. The cabin was very clean and spacious. Austin was a great host, very quick to respond. Communication from Austin was thorough and detailed. We have a great time!
Lisa K.November 2023Timbers 3 Wow, this Snowshoe property is a true gem. From the moment I stepped in, I felt like I was walking into a home straight out of a design magazine. The renovations, especially the kitchen, were on point. I mean, who wouldn't want to cook with those granite countertops and sleek appliances?
The open floor plan was perfect for our group; it…
Alex W.September 2023305 Soaring Eagle Water damage / mold… Booked a stay w/ my four younger kids and wife. The property was a lot more beat up than pictures would lead you to believe. Additionally, I found substantial water damage and mold by the windows of the master bedroom. So bad that we packed up and left the first night. I alerted Austin and he said that he’d have…
Mike F.September 2023Timbers 3 A great extended get-away with the family at an amazing low price. We have been coming to Snowshoe for years and it was great to see how impressively our host Austin had overhauled the Summit condo into a great modern retreat, especially the kitchen and living room.
Paul L.September 2023202D Summit Absolutely beautiful place to stay. Room was extremely clean and unexpectedly spacious. Had the entire building to ourselves in September aside from one other group we made friends with. Only bad thing to be aware of was the fridge never really got cold so we kept food in coolers we brought. It also seemed like the room had a hard time…
Steven K.September 2023305 Soaring Eagle Our stay was fantastic. The condo was beautiful. Layout was perfect with bedrooms on opposite sides. Two full baths!
Sarah is an amazing host with super quick responses. She truly wants your stay to be all you hope for! We will be back. She has another condo with 3BR so we hope to bring more family next time! Thanks Sarah!
Dawn G.August 20231208 Silver Creek The condo is exactly what we were looking for! Enough room for everyone to feel relaxed and enjoy our weekend on the mountain! The back porch was so nice to sit out and watch the deer come up. The village was just at the top of the stairs which was really nice for Treasure on the Mountain. We hope to stay here again next August!
Alicia K.August 2023103C Summit