Reviews that mention hospitality at Timbers 3

Our family had a great time. Austin was incredibly responsive. The house was very clean and perfect for a weekend get away in Snowshoe.

We made a last minute booking. Literally booked while on the way Austin made it easy and his place was super nice

Perfect Ski House Plenty of space for two families with teen age kids. The house was very clean and comfortable. Kitchen was well-stocked as we brought food and prepared all meals in the house. Austin is a very responsive host and immediately assisted when we inadvertently disconnected the WiFi (our mistake). Location is perfect, you…

We had a fabulous weekend ski getaway at this cabin as a group of teen friends and moms. The house is spacious, beautiful, very clean, in great condition, and it's great that all linens were provided. The kitchen had enough basic equipment to make all our meals there. The hot tub was fantastic on a cold winter evening! The teens liked…

We had a wonderful time staying at Austin’s cabin. I stayed there with my family, including a five and seven-year-old. The cabin was well stocked with everything we needed. We all enjoyed the hot tub and loved that it was walking distance to the slopes. My kids especially enjoyed the boardgames.

We had a wonderful stay at this place. Highly recommend and will definitely stay again!

Unfortunately we were very disappointed by the unusable private hot tub for the high price of the rental. While the home is pretty and roomy, the main reason we stayed this far away from the main village was for the private hut tub promised in the actual listing name: Cozy Cabin Retreat w/ Private Hot Tub. Being this is a main attraction…

Austin replied: Hey, Susan. Thank you for your review. To respond for others who may see this: - My hot tub is cleaned after each guests. However, I was notified on night 3 of 4 on the hot tubs condition. With proper notice on day 1 of the issue, I would have had the hot tub available by day 2. - Not only that, I was never sent photos of anything. - In response to this, I had my hot tub cleaner at the property first thing that next morning where he did drain and clean the hot tub. I did not hear from you until later afternoon on it being still cold. - Because I felt bad that you couldn’t enjoy my hot tub immediately, I offered the hot tubs available at my other property at Soaring Eagle where they have 3 amazing hot tubs. You insisted on not wanting to walk there so I offered where you could park in the heating parking garage at Soaring Eagle and you refused. - Soaring Eagle is in a 2 minute walking distance or a 20 second drive from my Timbers home. - You then were so mad, you demanded a hefty refund for the hot tub not being ready. - I explained how if you told me on day 1, then we would have had no problems. - Your lack of communication and unwillingness to travel 20 seconds to my other hot tub is what left to your 3-star. - Lastly, I want to note that the price you paid was during peak season on a weekend. - I communicated promptly and addressed all issues and concerns immediately. I am hoping those who read this review also read my 50+ five stars I have right now. Thank you.

This is a beautiful cabin in a great location. Very cozy and comfortable. Austin was great and attentive to our needs.

Great place to stay! Will definitely recommend Austin’s place to friends and family wanting to visit Snowshoe!

Austin was such a great host. He gave us a ton of recommendations so we knew exactly where we wanted to eat upon arrival. We had all the instructions we needed in case we had any questions about anything in the house. We loved the air bnb such a great place to stay. We will be back!!

We really enjoyed our stay at Austin's place. The cabin was cozy and spacious, and the location was perfect for easy slope access. We're looking forward to our next Snowshoe adventure!

We came for a quick trip during the week with our kids and it was perfect! Plenty of space & bedding for 6+ that we didn’t feel on top of each other. The unit was super clean & looked just as described. Austin was great to communicate check-in & out info along with super responsive to any questions. I would highly recommend!

Our stay at Cozy Cabin Retreat at Snowshoe exceeded our expectations. It is a rustic log cabin with an updated decor similar to places we have stayed while skiing out west. There is a very short walk to the slopes allowing for a ski on ski off experience. After skiing, we enjoyed coming back to the cozy cabin with the fireplace and the…

Austin replied: Thank you for being such an amazing guest! Hope to host you guys again soon!

Austin's place was the perfect getaway from DC to teach our kids to ski! The cabin was exactly as the photos looked, - hard to do with an AirBnB. The kitchen was fully stocked with all of the pots and pans needed to make a proper meal, and the Instant Pot was a great addition. We would love to return to the cabin for another ski trip in…

Wonderful cabin in a great location. The cabin was very clean and spacious. Austin was a great host, very quick to respond. Communication from Austin was thorough and detailed. We have a great time!

Trip to Timbers #3 My family and I had a wonderful time! Beautiful home, with many amenities. Thank you Austin.

Austin is amazing! Such an easy fun stay! Definitely recommend

Water damage / mold… Booked a stay w/ my four younger kids and wife. The property was a lot more beat up than pictures would lead you to believe. Additionally, I found substantial water damage and mold by the windows of the master bedroom. So bad that we packed up and left the first night. I alerted Austin and he said that he’d have…

1st annual back to school mtb vacation We definitely enjoyed this beautiful cabin. There were plenty of amenities that made it feel like home. Our kids enjoyed all the games and hot tub. Location was convenient to all of the resort, everything was in walking or riding distance. They host thought of most things to keep our trip worry…

Clean and comfortable The property is clean and the owner was available anytime I contacted him. Thanks to Austin.

Motorcycle Getaway This property was perfect for our motorcycle getaway. The property was very clean and well maintained. There were 5 of us and the common area and deck were great after a days ride. The West Virginia mountains are beautiful and the roads were very nice. Austin was great, gave us insight and was very attentive to our…

Owner very friendly and communicative.

Fantastic place! We went to Snowshoe to ride the mountain bike park and we also went to the lake. We had a blast along with the kids! Austin’s place was just perfect. Great location, very clean and all the amenities you need! We would definitely stay again next time we return! Show less

Unprofessionally equipped and overpriced Master bedroom duvet cover was very dirty and quite obviously not switched out between renters. This host allows dogs, for which we were grateful, and this bed definitely had a dog sleeping in it and was not washed. The master bed had a mattress topper that had slid so far off the bed it was…