Reviews that mention hospitality

Our family had a great time. Austin was incredibly responsive. The house was very clean and perfect for a weekend get away in Snowshoe.

This was by far the nicest ski rental we have experienced at Snowshoe or elsewhere. Austin (also my son’s name!) was welcoming and proactive in his communication regarding the rental information and instructions. The space was gorgeously renovated, well-appointed, comfortable, and clean. The location was easily accessible for parking,…

This condo was amazing. It was professionally decorated and well stocked with everything we needed. Austin was professional and responsive. Highly recommend and would rent again!

We made a last minute booking. Literally booked while on the way Austin made it easy and his place was super nice

We had a fabulous weekend ski getaway at this cabin as a group of teen friends and moms. The house is spacious, beautiful, very clean, in great condition, and it's great that all linens were provided. The kitchen had enough basic equipment to make all our meals there. The hot tub was fantastic on a cold winter evening! The teens liked…

We had a wonderful time staying at Austin’s cabin. I stayed there with my family, including a five and seven-year-old. The cabin was well stocked with everything we needed. We all enjoyed the hot tub and loved that it was walking distance to the slopes. My kids especially enjoyed the boardgames.

We had a great first ski trip to Snowshoe, and the Summit condo was perfect. We loved the decor, enjoyed hot chocolate by the fire after a day of skiing, and had space for our party of six without ever feeling cramped. Austin was super helpful and responsive, and we’ll definitely stay at one of his properties again.

It was a perfect place to stay! I brought my dad for his 63rd birthday (he still loves to ski) The condo was clean and just as described. Perfect location! Sarah was also extremely available and helpful! In less words we loved it thank you!

We had a wonderful stay at this place. Highly recommend and will definitely stay again!

Unfortunately we were very disappointed by the unusable private hot tub for the high price of the rental. While the home is pretty and roomy, the main reason we stayed this far away from the main village was for the private hut tub promised in the actual listing name: Cozy Cabin Retreat w/ Private Hot Tub. Being this is a main attraction…

Austin replied: Hey, Susan. Thank you for your review. To respond for others who may see this: - My hot tub is cleaned after each guests. However, I was notified on night 3 of 4 on the hot tubs condition. With proper notice on day 1 of the issue, I would have had the hot tub available by day 2. - Not only that, I was never sent photos of anything. - In response to this, I had my hot tub cleaner at the property first thing that next morning where he did drain and clean the hot tub. I did not hear from you until later afternoon on it being still cold. - Because I felt bad that you couldn’t enjoy my hot tub immediately, I offered the hot tubs available at my other property at Soaring Eagle where they have 3 amazing hot tubs. You insisted on not wanting to walk there so I offered where you could park in the heating parking garage at Soaring Eagle and you refused. - Soaring Eagle is in a 2 minute walking distance or a 20 second drive from my Timbers home. - You then were so mad, you demanded a hefty refund for the hot tub not being ready. - I explained how if you told me on day 1, then we would have had no problems. - Your lack of communication and unwillingness to travel 20 seconds to my other hot tub is what left to your 3-star. - Lastly, I want to note that the price you paid was during peak season on a weekend. - I communicated promptly and addressed all issues and concerns immediately. I am hoping those who read this review also read my 50+ five stars I have right now. Thank you.

This is a beautiful cabin in a great location. Very cozy and comfortable. Austin was great and attentive to our needs.

Sarah's place is amazing, located conveniently right on the slopes. Sarah was a great host, friendly and informative in a communication. We will love to stay here again!

Our family had a wonderful winter vacation to Austin’s place at Snowshoe. Beautifully decorated with modern style and included all amenities needed. Austin was very punctual in messaging us back within minutes. Highly recommended staying here!

Great location, excellent host!

Great place to stay! Will definitely recommend Austin’s place to friends and family wanting to visit Snowshoe!

We had a great ski weekend at this air bnb! Beautiful TV/hangout space after the day of skiing, and walking-distance to the mountain village. Would definitely recommend!

Great condo and great host. Outstanding communication. Nicely updated condo close to everything in Snowshoe.

Austin was such a great host. He gave us a ton of recommendations so we knew exactly where we wanted to eat upon arrival. We had all the instructions we needed in case we had any questions about anything in the house. We loved the air bnb such a great place to stay. We will be back!!

Austins place was great! His communication was top notch! He responded incredibly quick to any questions or concerns we had. We had no issues finding a parking spot. Location was very convenient, right over the hill from the village. The entryway made storing ski gear super convenient. The shuttle made access to the village even…

Sarah's place was perfect for our weekend at Snowshoe. There was a small issue at check in that Sarah took care of immediately. Great rental for a family with kids and super close to the village and slopes.

We really enjoyed our stay at Austin's place. The cabin was cozy and spacious, and the location was perfect for easy slope access. We're looking forward to our next Snowshoe adventure!

We came for a quick trip during the week with our kids and it was perfect! Plenty of space & bedding for 6+ that we didn’t feel on top of each other. The unit was super clean & looked just as described. Austin was great to communicate check-in & out info along with super responsive to any questions. I would highly recommend!

Sarah was very communicative and easy to work with. Her place was clean with a modern design that makes sense for the space and the guests needs. We would definitely recommend this property and stay again in the future.

Our first time to Snowshoe area to ski. Sarah’s place was perfect to get started on the Silver Creek slopes before heading to Snowshoe. Condo had everything we needed very well appointed.