This was by far the nicest ski rental we have experienced at Snowshoe or elsewhere. Austin (also my son’s name!) was welcoming and proactive in his communication regarding the rental information and instructions. The space was gorgeously renovated, well-appointed, comfortable, and clean. The location was easily accessible for parking,…
Kennedy Anne PrentissFebruary 2024305 Soaring Eagle Great Place Seriously great unit that makes getting to and from the slopes easy. Solid use of space, large bedrooms and well cared for. Would certainly come back again!
Josh BabbFebruary 20241208 Silver Creek We had a fabulous weekend ski getaway at this cabin as a group of teen friends and moms. The house is spacious, beautiful, very clean, in great condition, and it's great that all linens were provided. The kitchen had enough basic equipment to make all our meals there. The hot tub was fantastic on a cold winter evening! The teens liked…
Cecilia GunzburgerFebruary 2024Timbers 3 We had a wonderful time staying at Austin’s cabin. I stayed there with my family, including a five and seven-year-old. The cabin was well stocked with everything we needed. We all enjoyed the hot tub and loved that it was walking distance to the slopes. My kids especially enjoyed the boardgames.
Dione MilauskasFebruary 2024Timbers 3 We had a great first ski trip to Snowshoe, and the Summit condo was perfect. We loved the decor, enjoyed hot chocolate by the fire after a day of skiing, and had space for our party of six without ever feeling cramped. Austin was super helpful and responsive, and we’ll definitely stay at one of his properties again.
Katie ClarkFebruary 2024107D Summit Close to lifts.
Great layout and value.
GuestFebruary 2024107D Summit It was a perfect place to stay! I brought my dad for his 63rd birthday (he still loves to ski) The condo was clean and just as described. Perfect location! Sarah was also extremely available and helpful! In less words we loved it thank you!
Haley MooreFebruary 20241208 Silver Creek Unfortunately we were very disappointed by the unusable private hot tub for the high price of the rental. While the home is pretty and roomy, the main reason we stayed this far away from the main village was for the private hut tub promised in the actual listing name: Cozy Cabin Retreat w/ Private Hot Tub. Being this is a main attraction…
Austin replied: Hey, Susan. Thank you for your review. To respond for others who may see this:
- My hot tub is cleaned after each guests. However, I was notified on night 3 of 4 on the hot tubs condition. With proper notice on day 1 of the issue, I would have had the hot tub available by day 2.
- Not only that, I was never sent photos of anything.
- In response to this, I had my hot tub cleaner at the property first thing that next morning where he did drain and clean the hot tub. I did not hear from you until later afternoon on it being still cold.
- Because I felt bad that you couldn’t enjoy my hot tub immediately, I offered the hot tubs available at my other property at Soaring Eagle where they have 3 amazing hot tubs. You insisted on not wanting to walk there so I offered where you could park in the heating parking garage at Soaring Eagle and you refused.
- Soaring Eagle is in a 2 minute walking distance or a 20 second drive from my Timbers home.
- You then were so mad, you demanded a hefty refund for the hot tub not being ready.
- I explained how if you told me on day 1, then we would have had no problems.
- Your lack of communication and unwillingness to travel 20 seconds to my other hot tub is what left to your 3-star.
- Lastly, I want to note that the price you paid was during peak season on a weekend.
- I communicated promptly and addressed all issues and concerns immediately. I am hoping those who read this review also read my 50+ five stars I have right now. Thank you.
Susan CokasFebruary 2024Timbers 3 Sarah's place is amazing, located conveniently right on the slopes.
Sarah was a great host, friendly and informative in a communication. We will love to stay here again!
Dobruska MichalskaFebruary 20241208 Silver Creek Great condo, easy access to skiing Great condo. Easy access to skiing and shuttle. Well stocked.
Christy JonesFebruary 20241208 Silver Creek Excellent host. Great condo for ski trip
Alex SusorFebruary 2023107D Summit Snowshoe 2023 Large bedrooms and excellent kitchen for cooking meals. Great location to Silver Creek slopes and tubing park. We took our EV and were impressed with free destination charger availability.
Molly BaileyFebruary 20231208 Silver Creek Newly remodeled was great, Hard to find in snowshoe. Clean, great view, well equipped. Perfect for our family. Thanks Austin.
Rachel SheltonFebruary 2023202D Summit Sarah is an amazing, responsive hosts. She provides great area recommendations and instructions for check-in and check-out were very easy. Her property is well kept and is perfect for family and friends to get away for a ski weekend at Snowshoe. The condo is at most a 5 minutes walk from the Snowshoe Village and the main ski area. And…
Shawn SnowFebruary 2023103C Summit Wonderful condo in a great location Everything was as pictured in the listing. Parking was very convenient compared to other places on the mountain. Great to walk straight from night skiing into the comfort of the lodge.
Dan ZaccardelliFebruary 20231208 Silver Creek Great Spot! We love Snowshoe and this property was just what we were looking for. Convenient, ski in/ski out for night skiing, easy shuttle accrues and rentals/tickets available onsite. The home was well appointed with all we needed, a great spot for a long weekend getaway.
Laura StewartFebruary 20231208 Silver Creek We really enjoyed our stay in Austin’s Cabin. The cabin was well furnished and very clean. You can easily walk to the slopes or ride the bus to Silver Creek. I would highly recommend this cabin for your Snowshoe vacation.
Joy KindleFebruary 2023Timbers 3 This was the perfect stay for a ski trip at Snowshoe! The location is fantastic, the condo was nice and clean, and the bedrooms are very spacious. There are lots of amenities at the lodge and the ski-in/ski-out was a great bonus. Sarah was very helpful and quick to respond to our questions after booking and was super communicative before…
Elaina SpahrFebruary 20221208 Silver Creek The condo is clean, well stocked, nicely remodeled, and a very short walk to the main areas of snowshoe. We loved our stay!
Josh BlackFebruary 2022202D Summit Had a great stay. Perfect for a family weekend at the snow.
Russell HowsonFebruary 2022107D Summit Beautiful condo great for a family getaway! All the amenities you’ll need. Definitely a treasure of a find on Snowshoe Mountain!
Keirsten BrownFebruary 2022305 Soaring Eagle This condo is beautiful! Great location, beautiful view, wonderful host. I highly recommend this condo for any group visiting snowshoe mountain.
Melissa FosterFebruary 2022202D Summit Me and my family had an amazing skiing trip! Austin is quick to respond and easy to communicate with. Our door keypad was on low battery and Austin was quick to let me know that he will get it taken care of, which he did. The area is quiet and we loved seeing so many deer. Austin really is a super host! 😊👍
Diana RibachenkoFebruary 2022107D Summit We had a fantastic trip! My girlfriend, myself, and another couple made a 3 night trip. The condo was very comfortable and had everything that you needed. My girlfriend was able to prepare us multiple meals. It is also a quick walk to the village and slopes. Austin is also very quick to respond to messages. Highly recommend
Austin MerrittFebruary 2022107D Summit