Reviews that mention hospitality

We made a last minute booking. Literally booked while on the way Austin made it easy and his place was super nice

We had a fabulous weekend ski getaway at this cabin as a group of teen friends and moms. The house is spacious, beautiful, very clean, in great condition, and it's great that all linens were provided. The kitchen had enough basic equipment to make all our meals there. The hot tub was fantastic on a cold winter evening! The teens liked…

We had a wonderful time staying at Austin’s cabin. I stayed there with my family, including a five and seven-year-old. The cabin was well stocked with everything we needed. We all enjoyed the hot tub and loved that it was walking distance to the slopes. My kids especially enjoyed the boardgames.

We had a great first ski trip to Snowshoe, and the Summit condo was perfect. We loved the decor, enjoyed hot chocolate by the fire after a day of skiing, and had space for our party of six without ever feeling cramped. Austin was super helpful and responsive, and we’ll definitely stay at one of his properties again.

It was a perfect place to stay! I brought my dad for his 63rd birthday (he still loves to ski) The condo was clean and just as described. Perfect location! Sarah was also extremely available and helpful! In less words we loved it thank you!

We had a wonderful stay at this place. Highly recommend and will definitely stay again!

Unfortunately we were very disappointed by the unusable private hot tub for the high price of the rental. While the home is pretty and roomy, the main reason we stayed this far away from the main village was for the private hut tub promised in the actual listing name: Cozy Cabin Retreat w/ Private Hot Tub. Being this is a main attraction…

Austin replied: Hey, Susan. Thank you for your review. To respond for others who may see this: - My hot tub is cleaned after each guests. However, I was notified on night 3 of 4 on the hot tubs condition. With proper notice on day 1 of the issue, I would have had the hot tub available by day 2. - Not only that, I was never sent photos of anything. - In response to this, I had my hot tub cleaner at the property first thing that next morning where he did drain and clean the hot tub. I did not hear from you until later afternoon on it being still cold. - Because I felt bad that you couldn’t enjoy my hot tub immediately, I offered the hot tubs available at my other property at Soaring Eagle where they have 3 amazing hot tubs. You insisted on not wanting to walk there so I offered where you could park in the heating parking garage at Soaring Eagle and you refused. - Soaring Eagle is in a 2 minute walking distance or a 20 second drive from my Timbers home. - You then were so mad, you demanded a hefty refund for the hot tub not being ready. - I explained how if you told me on day 1, then we would have had no problems. - Your lack of communication and unwillingness to travel 20 seconds to my other hot tub is what left to your 3-star. - Lastly, I want to note that the price you paid was during peak season on a weekend. - I communicated promptly and addressed all issues and concerns immediately. I am hoping those who read this review also read my 50+ five stars I have right now. Thank you.

This is a beautiful cabin in a great location. Very cozy and comfortable. Austin was great and attentive to our needs.

Good communication Great place and would stay again!

Sarah's place is amazing, located conveniently right on the slopes. Sarah was a great host, friendly and informative in a communication. We will love to stay here again!

Excellent host. Great condo for ski trip

Newly remodeled was great, Hard to find in snowshoe. Clean, great view, well equipped. Perfect for our family. Thanks Austin.

Sarah is an amazing, responsive hosts. She provides great area recommendations and instructions for check-in and check-out were very easy. Her property is well kept and is perfect for family and friends to get away for a ski weekend at Snowshoe. The condo is at most a 5 minutes walk from the Snowshoe Village and the main ski area. And…

We really enjoyed our stay in Austin’s Cabin. The cabin was well furnished and very clean. You can easily walk to the slopes or ride the bus to Silver Creek. I would highly recommend this cabin for your Snowshoe vacation.

This place is lovely. It honestly feels way bigger in person than the photos. Much more spacious living and kitchen area. The updates they have done are really nice… the master especially has some really pretty touches with tile and sink. It’s just nice to spend money on a stay and feel like your money was well spend. Austin is great…

What a wonderful condo it was perfect for our family of eight and we had a blast, the condo was modern and had one of the best views, Austin was very helpful and responsive to all our questions and needs.

A warm cozy place! Very well stocked and Sarah responds super fast to any detail. Highly recommend

This was the perfect stay for a ski trip at Snowshoe! The location is fantastic, the condo was nice and clean, and the bedrooms are very spacious. There are lots of amenities at the lodge and the ski-in/ski-out was a great bonus. Sarah was very helpful and quick to respond to our questions after booking and was super communicative before…

This condo is beautiful! Great location, beautiful view, wonderful host. I highly recommend this condo for any group visiting snowshoe mountain.

Me and my family had an amazing skiing trip! Austin is quick to respond and easy to communicate with. Our door keypad was on low battery and Austin was quick to let me know that he will get it taken care of, which he did. The area is quiet and we loved seeing so many deer. Austin really is a super host! 😊👍

We had a fantastic trip! My girlfriend, myself, and another couple made a 3 night trip. The condo was very comfortable and had everything that you needed. My girlfriend was able to prepare us multiple meals. It is also a quick walk to the village and slopes. Austin is also very quick to respond to messages. Highly recommend

Awesome place and amenities. One of the best places we have stayed at Snowshoe thus far. Highly recommended.

Great clean and well equipped place to stay! We appreciated the view from the back and feeding the deer. Austin is a 5 star host

Condo is as advertised. Very nice space, well kept, and comfortable. Beds were nice. Can wholeheartedly recommend.