The questions we get texted most, answered for this home.
Getting to the slopes
Ski in and out through the building's locker room to the Soaring Eagle Express. Gear lives in the locker room, not the condo.
Parking
Underground heated garage, two spaces. The lodge's $20 a night parking charge is already in your total, so there is nothing to pay on site. Pick up your key card before you drive in; it opens the garage door, the elevator, and the trash room, and nothing opens without it.
Check-in
Self check-in; the building has 24-hour staff. Pick up your key card first, then the garage and elevator work. Where to collect it and your door code arrive in your check-in message two days before you arrive (in the app you booked with, or by email if you booked direct), and the code appears in your Guest Lounge at 8 AM on check-in day. Check-in 4:00 PM, check-out 10:00 AM.
Groceries
Wildcat grocery at the Village, about a two-minute drive. Dollar General in Slaty Fork, about 15 minutes, is what we actually use for a real grocery run, good enough for most of a week. Full grocery in Marlinton, about 30 to 40 minutes, or Elkins, about an hour, so stock up on the drive in.
The building
Soaring Eagle Lodge: shared hot tubs, sauna, gym, and hearth room, elevator, single-level living.
Pets
No pets at this home (condo association rule). Both Timbers homes welcome dogs, or other pets, for the same fee. Service animals are welcome at every home, with no fee. Please tell us before you arrive so we can let the HOA know, and we may ask what task the animal is trained to perform.
House rules
No parties. Up to 10 guests, including children. Guests not included in the reservation are $50 per person per night. No fires at this home; there is no fire pit here. All house rules.
Cancellation
Full refund within 48 hours of booking if check-in is 30 or more days out. Full refund minus $100 at 60 or more days, 50% at 30 to 59 days, nothing inside 30 days. No refunds or credits for weather; travel insurance is your protection. Strict on purpose: our homes book out months ahead, and a firm calendar is how a cancellation never costs another family the dates they wanted. Details.
Smoking
Smoking and vaping are allowed outside only, away from doors and decks. Please leave no cigarette butts anywhere, especially outside. If there is any smoke smell inside the home, a $500 smoking fee applies. We are strict about this.
Winter driving
AWD or 4WD recommended December through March. Chains are rarely needed; we have never seen a guest need them.